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testimonials

Since opening in the fall of 2007, The Liberty Hotel has been diligently working to establish a reputation of superior personalized service in a Quintessentially Boston Landmark. The transformation from Jail to luxury hotel has been an undeniable success . . . but don’t take our word for it. Here’s what our guests are saying about their recent stays with us.

 

 

 

 

March 20, 2014
The service, efficiency, and enthusiasm of the staff really made it a relaxing and lovely visit. Their attention to detail was apparent.

April 12, 2014
Everything about the hotel is first-rate, from the lobby area, to the check-in/out experience to the quality of the room, fitness center and bar. Love the ambience and history at The Liberty.

April 28, 2014
The service was fabulous, our suite was fabulous and the hotel was fabulous. Cool lobby and great restaurants!

May 1, 2014
Just a gorgeous hotel and friendly staff.

May 9, 2014
Hotel was so unique and we experienced friendly service all around - doormen, check in, bar staff - exceptional experience.

May 11, 2014
My mom and dad could not say enough about their stay. I want to personally thank everyone for making this a very memorable time for them.

May 15, 2014
From the valet to housekeeping to our waiter for breakfast at CLINK., I felt very well taken care of. Even when I called to book my stay…I was treated with incredible courtesy.

May 18, 2014
The hotel accommodations were exceptional and the staff magnificent. Our best visit to Boston ever!

May 31, 2014
Before, after and during our stay, the service level was excellent.

June 2, 2014
Service was excellent…it surpassed my expectations.

June 8, 2014
Fabulous hotel from beginning to end!

June 11, 2014
The personal attention given by all members of The Liberty Hotel team was truly unexpected, everyone was fantastic! The front desk went above and beyond to make us feel welcomed and appreciated.

June 15, 2014
I have stayed at The Liberty Hotel in the past. I am always pleasantly surprised that the hotel staff remembers me and greets me by name.

June 16, 2014
All staff were very friendly, providing excellent service.

June 19, 2014
Front desk staff was exceptional…they went above my expectations to make sure I was welcomed and all my needs were taken care of.

June 23, 2014
The staff are extraordinarily friendly and make me feel incredibly welcome.

June 25, 2014
We were so thrilled that The Liberty took great pride in keeping some of its old jail charm. Love it. We will be back. Thank You.

June 26, 2014
The staff was absolutely fantastic. Truly friendly and welcoming.

June 27, 2014
The staff was exceptional and the location superb.

June 28, 2014
Great staff; always trying to help their guests in any way that they can. Keep up the good work.

July 1, 2014
The concierge was stupendous! My wife and I were blown away by his efforts.

July 2, 2014
Hotel stay was great. All around awesome hotel and staff and would definitely stay here again.

July 3, 2014
Professionalism of the staff – they go above and beyond in engaging you during your visit

July 5, 2014
The hotel was beautiful, the room was nice, and the food was very good.

July 7, 2014
The staff was definitely one of the best I have encountered. I have traveled the world and stayed in great hotels and this experience was special.

July 9, 2014
Very stylish place with a very friendly staff.

July 10, 2014
The service was very friendly and helpful. The architecture of the building was unique compared to other hotels I've been to.

July 17, 2014
The staff at The Liberty is the most welcoming we have encountered in Boston. I am not sure you could have done anything better during this visit.

August 1, 2014
The location, the friendliness of the staff and the uniqueness of the historical reclamation all joined together to make it a memorable experience.

August 5, 2014
All your staff were kind, professional, and happy. It was a pleasure staying where all the staff are happy and like their jobs!

August 8, 2014
We will definitely be staying with you again when return to visit our families! Thank you again for an amazing wedding weekend.

March 25, 2014
Friendly and helpful staff, from the minute we arrived until the minute we left.

March 27, 2014
From the time we drove into the driveway, we were greeted by name and made to feel welcome. We have celebrated several special occasions at The Liberty because of the service and extra effort on behalf of your staff.

April 2, 2014
Great service, very friendly hotel employees.

April 5, 2014
From the beginning to the end of my stay, the staff were pleasant, helpful, and welcoming. The facility is beautiful and unique with a sense of charm!

April 8, 2014
Excellent hotel and service all around - thank you for making this a wonderful trip!

April 8, 2014
Front Desk staff and Front Door staff were exceptionally accommodating. They went out of their way to assist us at every turn.

April 11, 2014
The team members - from the bellman staff to front desk, concierge - are all amazing. They always make me and my daughter feel welcome.

April 12, 2014
The whole concept of converting a former jail to a modern hotel is very unique, and the execution of the concept was superb.

April 14, 2014
The customer service was unbelievable. They were so responsive to my needs.

April 15, 2014
A better quality hotel than I've ever stayed in. The atmosphere was warm and welcoming. We enjoyed being very close to attractions in Boston. Hotel was clean, staff was professional and courteous.”

April 23, 2014
Just a gorgeous hotel and friendly staff.

April 25, 2014
Hotel was so unique and we experienced friendly service all around - doormen, check in, bar staff - exceptional experience

May 8, 2014
The front desk staff were outstanding!

May 15, 2014
Front desk service at check in was outstanding.

May 25, 2014
The most beautiful lobby and architecture I have ever seen.

May 30, 2014
Amazing hotel. Clean, swank, well-run. Great restaurants.

May 31, 2014
Before, after and during our stay, the service level was excellent.

June 1, 2014
Wonderful team at the hotel, incredibly friendly and hospitable

June 5, 2014
Amazed by the decor of hotel. Really astonishing.

March 20, 2014
Everything about the hotel is first-rate, from the lobby area, to the check-in/out experience to the quality of the room, fitness center and bar. Love the ambience and history at the Liberty.

March 16, 2014
The service, efficiency, and enthusiasm of the staff really made it a relaxing and lovely visit. Their attention to detail was apparent.

March 9, 2014
The service was unbelievable.  The front desk, concierge  and valets were all very friendly, attentive and accommodating. The rooms are spacious, clean and have a good workspace. I loved the luxurious Molton Brown products in the bathroom!

March 3, 2014
The entire staff is phenomenal. Our absolute favorite hotel we have ever stayed at. With each visit it just gets better each time.

 

 
 
 

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